Privacy Policy

Tina Decor ("we," "us," or "our") operates the website https://tinadecors.com (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

1.1. Personal Data (Personally Identifiable Information - PII)

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:

  • Identity Information: Full name, email address, phone number.

  • Billing/Shipping Information: Billing address, shipping address, and payment details (Note: Full credit card numbers are processed securely by a third-party gateway and are not stored on our servers).

1.2. Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as:

  • Your computer's Internet Protocol address (IP address).

  • Browser type and browser version.

  • The pages of our Service that you visit, the time and date of your visit.

  • The time spent on those pages and other diagnostic data.

2. Use of Data

We use the collected data for various purposes:

  • To process and fulfill your orders and manage your account.

  • To notify you about changes to our Service.

  • To provide customer support and respond to inquiries.

  • To improve our Service, products, and user experience.

  • To provide you with news, special offers, and general information about goods, services, and events which we offer (unless you have opted not to receive such information).

  • To detect, prevent, and address technical issues or fraudulent activity.

3. Disclosure of Data (Sharing Information)

We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect. We do not sell your Personal Data.

We may disclose your Personal Data in good faith belief that such action is necessary to:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), such as payment processors, shipping carriers, and email providers. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

  • Legal Requirements: To comply with a legal obligation, a court order, or governmental requests.

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

4. Security of Data

The security of your data is important to us. We implement commercially acceptable means to protect your Personal Data, including using SSL encryption and working with secure, reputable payment gateways. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights (US Consumer Rights)

Depending on your state of residence (e.g., California Consumer Privacy Act - CCPA), you may have the right to:

  • Right to Know: Request disclosure of the categories and specific pieces of Personal Data we have collected.

  • Right to Delete: Request the deletion of your Personal Data, subject to certain exceptions.

  • Right to Opt-Out: Opt-out of the "sale" of your Personal Data (where "sale" is defined broadly by certain state laws).

  • Right to Non-Discrimination: Not be discriminated against for exercising any of your privacy rights.

To exercise these rights, please contact us using the contact details provided in Section 7.

6. Use of Cookies and Tracking Technology

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

  • Cookies are files with a small amount of data which may include an anonymous unique identifier.

  • We use cookies for necessary functions (like keeping items in your shopping cart) and for analytics and marketing purposes (e.g., Google Analytics, Google Ads).

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Tina Decors

Email: info@tinadecors.com

WhatsApp: https://wa.me/+84868285730

Business Hours: Monday to Friday (8:00 AM – 6:00 PM)

Head Office Address: 52 PR+QW, Khuc Toai, Khuc Xuyen, Bac Ninh City, Bac Ninh Province, Vietnam

US Office Address: 160 Victoria St, London SW1E 5LB